Testimonials
" I bought the cigars as a gift, so cannot attest to how great they taste (though I feel confident that they are delightful), but I can attest to the wonderful customer service I received. I found myself in a situation where I had to be out of town for several days and knew I would not be home to sign for the delivery of the tobacco products. I contacted customer service online, and my product was pulled out of the delivery schedule and put on a delay for me. It was then shipped exactly on the day that had been agreed upon and arrived a few days later. I cannot say enough good things about the kind of company that goes to such efforts to help out a customer. Thank you, Hula Girl!! "
Suzan
" One of the mini cigar selections was rolled very tight. Had a hard time enjoying the cigar.This was the honey macadamia selection. The other flavors were good nicely rolled. "
Tony
" I went to Hawaii 2 years ago and feel in love with the ginger candy! "
Karen
" Great Customer Service "
Christopher
" The website has a menu along the left side with categories that don't have any actual merchandise in them, such as T Shirt Volcano Cigar, and . Also, T Shirt Surfing Cigar takes you to a description of a shirt, but with no way to buy the shirt. It was confusing.
The Hats section is also confusing in similar ways.
Hope this helps! "
Jackie
" Great little cigars. "
Stuart
" Very nice Cigar's "
Woodrow
" The cigars are wonderful and I wear the t-shirt often. I will be ordering more soon. "
Michael
" I ordered the Vanilla Mac Nut Volcano cigars. They are excellent. "
Robert
" Great price and products "
Michael
" I'm glad that you have a website to order from. I only do over to Hawaii once a year. "
Debra
" Tastiest Cigars i have ever had! "
Robert
" I always buy the ginger candy and it is delicious. I had a question about it the other day and the response was quick and very nice. "
Sheila
" Nice products "
Mary
" Good quality. "
Andrew
" Appreciate the fast service and good communications. Products are top-notch. "
Monte
" The coffee and candy were good. The cigars were very dry. I had to take them out and put them in my humidor, hopefully they will be OK. "
Paul
" First time buying Hula Girl Cigars. I really enjoy the Kona Coffee Cigars and Hula Girl T-Shirt. Can’t wait to try the other cigar flavors. "
Jeff
" The vanilla mac nut mini cigar tins are great. Our favorite flavor. It seems to be out of stock a lot.
The customer service is very good. "
Karen
" I purchased two cigar buckets, one for me and the other for my brother. It took over 1 month to receive them, I even called after the first week and was told that the manager ships out the cigar buckets! what? anyway i figured that's their routine. We both received our shipments within 1 day of each other. I have smoked these type of cigars before when stationed in Hawaii and honestly these cigars I received were subpar. These must of been kept in inadequate storage for some time, I have smoked three so far and each one has been extremely dry and taste stale. I have called the number provided in the shipping details , but no one picks up , or returns my calls. Horrible product and horrible customer service. Do not buy from these vendor! I never will. "
Jay
" Love all the products. Thanks! "
Latesha
" I’ve been a fan of Hula Girl for 30 years. "
Dennis
" I have bought the Mini cigars for my husband several times and he loves them. Very natural and the perfect size! "
Jennifer
" I was excited that you finally had coconut! I’ve been wanting to try these for a very long time. "
Cathi
" Disappointed in the hats-- no hole in the back for my wife's pony tale. Secret pocket --no big deal. "
Robert
" The mini cigars are of great quality. "
Kit
" The Vanilla Mac Nut cigars are off the hook a very good smoke................ "
Don
" It is the chocolate mac cigars. They are incredible and have been incredible for decades. Wonderful!!! "
Thomas
" I ordered my husband's favorite cigars for his birthday. I was happy that they were in stock and they arrived quickly. "
Joan
" Like to see instant espresso. "
Rosana
" Everything was very nice that I received ! The customer service far exceeded my expectations . I needed the product by a certain date and even though the product was not currently in stock, it was shipped fast as soon as it came in. I was communicated with well and the product arrived in great shape. The quality of your products is awesome and I am looking forward to sharing them with my friends and family. Thanks Hula Girl!! "
Chris
" . "
Glen
" My husband lives the vanilla Mac cigars. They have been out of stock so many times. When I see them I try to buy them but it’s hit and miss. So happy you had them in stock this time. Once ordered they come in such a speedy time frame. "
Stephanie
" Daughter brought back from Hawaii for a gift and been loving them ever since "
Brian
" Years ago, I was a fan of Hula Girl, but the quality of your cigars went down(not rolled tight and stale), so I switched to your competitor, Royal Hawaiian. As they have gone out of business, I have come back to Hula Girl and was very impressed with my purchase of Vanilla-Rum cigars. They were clean, fresh, and a slow burn. However, my order (#14053) took way too long to receive, 46 days. I called and emailed but didn't get a response. I live in Portland OR, so I drove to your store location in Beaverton, about 20min. away and found no one there. I was concerned Hula Girl had also gone out of business. To my relief and surprise I got an note form JHules HG Support saying they had trouble filling my order and shipped me Hula Girls larger tub of 36 cigars to make up for the delay. This was very welcome and appreciated. My stress level would have been much less if someone would have taken the time to communicate with me earlier. I will be ordering from Hula Girl again as my faith has been restored - but do hope you improve on you customer service. Thank you. "
Don
" I like and enjoy the Cigars "
Eduardo
" I like how the mini cigars are sealed individually so they will last longer without drying out. "
Russell
" Enjoy the hula girl cigars! "
Darrell
" Great tasting cigars! "
Keith
" Love the flavored mini cigars. My son brought me some back from his visit there. The Honey Nut minis were great. In the package was a flyer with the website with other flavors available for online order. Just received the Coconut Macadamia mini cigars. Also very nice. Perfect for a quick evening smoke. Great job Hula Girl. Packing was superb to protect these little gems. Arrived fresh and flavorful.
Much appreciated !! "
Steve
" The service far surpasses any other.
"
Jeannie
" We enjoy the Hula Girl Cigars! Very nice. "
Diane
" We enjoy the Hula Girl Cigars! Very nice. "
Diane
" Love your vanilla flavoured cigars. The postal service you use to send my cigars to Australia was a horrible experience, held up in Honolulu for weeks? Both deliveries took first one a month and second delivery about 6 weeks!! Still I will order more in the future. "
Tony
" Very good! "
Thomas
" I remember buying tasty flavored Hula Girl coffee by the jar...very reasonably priced, super quality, until COVID arrived. Now, 3 years later, still no reliable sourcing of coffees...and the 'please inform me when back in supply' function has NEVER worked. I broke down and purchased some expensive small packs of flavored coffee, but more than half the sleeves arrived hard as rock candy as if moisture had intruded in the packaging process. Poor coffee...and took many weeks to arrive. Have not bought since.
I would like to believe Hula Girl may regain some pride and service quality within this once fine coffee empire, but it seems the sun has set on Hula Girl. Aloha...sad to see you go... "
mike
" I ordered the item in March for my husband birthday in May. The item did not arrive until June so disappointed.
Nor were they favorited as before. "
Cindy
" Great cigars "
ALFRED
" Great cigars "
ALFRED
" What happened to you guys?!!! My family LOVED your 100% Kona freeze dried coffee. I purchased all the sachets I could get my hands on because that's all you sold. Now your website seems to only sell cigars and very large amounts of coffee. I was a loyal customer for many, many years. We miss you so much! "
michelle