Testimonials
" Hi – I really love Hula Girls cigars and your other products! Your customer service rep, JHules, is simply awesome: very fast response, and one three weeks ago I ordered a box of Volcano cigars @ $125, and Jhules auto refunded me the promo price discount and processed the order, and informed me via email. It was really incredible customer service, evidently there was a July special that wasn’t auto applied at the online checkout. Jhules also responded to my inquiry about when the a wood watch I want will be back in stock, and I’m looking forward to buying that asap. Your website is so-so, the contact us form auto rejects in email, and the organization is clunky, the whole user interface flow isn’t very good, but your products are one of a kind. I like the information page, it’s very interesting. Lastly, including a gift to offset the shipping charges is brilliant, I hope you keep that practice up. Thanks for providing such awesome products: extremely high-quality stuff -a lot of it made in Hawaii! Mahalo!! "
Chris
" My wife loves the small flavored cigars! "
Charles
" Fast efficient reorders thanks "
Brian
" I had previously bought this via Amazon. When I couldn't find it there I was VERY happy to find it on your website! I LOVE your coffee!
"
Debbie
" Thank you for the fantastic customer service. "
Jennifer
" Amazing products. Untouchable. Very poor customer service and delivery time. Almost a 2 month delay. Product was again superb "
Nima
" I shared flavored cigars with multiple firefighters for a celebration and very truly enjoyed all the different flavors. I will be ordering again soon and look forward to other products I haven't gotten to try yet. There was a small hiccup with shipping, but they emailed and updated me. Communications were good and made up for the slight delay. I highly recommend trying their products as they represent the beauty and joys of Hawaii. "
Andrew
" Often the specific cigars I'd like aren't available - otherwise good service "
Mark
" Hula Girl made smoking cigars one of my favorite past times. The different options of flavors I have to choose from makes smoking my cigars a different experience every time. I’m truly great full for the quality and care they put into their products, thanks Hula Girl! "
Christopher
" I've been smoking Kona Coffee Flavored Cigars for many years. I seem to win over people to the tasty cigar everytime I get a friend to try one. Love the taste and service. "
Chris
" Love the vanilla macadamia, hope to order some when they get back in stock. "
Sandy
" I really love the hula girl t-shirts, I wear a size large and it seems you were out of a lot of items. I really wanted the lavender but it's never available. The t-shirts are made very well and the comfort is great. Please add more larges to your inventory - thanks "
Sharon
" I was first introduced to your product while living in California. Someone had brought a gift to someone I know and I had the opportunity to enjoy a cigar. It was very pleasant - it was flavored and none too sweet. The product seemed of quality and when in Maui I made purchase as well. Since that was well over a year ago, I had decided I wanted to enjoy some more cigars and made a purchase, along with one of the local hot sauces. I am currently enjoying both. Great service and great products. "
Janet
" I bought a box of Hula cigars for his birthday in May. He still is bragging to his friends that I bought a case of cigars that he loves. "
Cindy
" I bought a box of Hula cigars for his birthday in May. He still is bragging to his friends that I bought a case of cigars that he loves. "
Cindy
" I have been buying the small cigars since 2011. We first found them in a small store on Maui when we were on vacation at Christmas time in 2011. They are the best! "
Charles
" We purchased 10 jars of your Black Ginger Candy & found eight of the ten jars had mushy non sugared pieces of ginger. Not the usual quality level. "
Joe
" Fred,
Thanks for asking for the feedback.
I've been purchasing your freeze-dried coffee for many years, mostly in the 1.75 oz packages through your site or Amazon (which has been less expensive). This time, because neither you or Amazon had the 6 or 12 pack, I decided to go with the 10#.
I've been pleased thus far (although there is a small after taste in the coffee that I've not noticed in the coffee before) with one exception: the picture and description of the product was not correct / misleading.
The picture denoted coffee coming out of a glass container, and there was nothing on the product description that stated it came in a plastic bag. Because of this, I assumed (and we all know what assume means...) that the coffee would come is a glass jar suitable for storing. When the coffee came in the plastic bag, we were very surprised, and we had to purchase a vacuum sealer kit to store the coffee.
I sent an email reporting these issues to Jhules. I was told that the description stated it came in a plastic bag (it did not). Immediately following my email, the picture and description were changed to reflect the plastic bag.
This was the only issue (other than the slight after taste) that I had with the order.
I will still continue to purchase your coffee as I think it's the best freeze-dried out there and we don't want to go to drip systems, but was disappointed at the problems that I had with this.
Fred, you asked ... and I have given you my perspective on this. I hope this is helpful.
Drumm "
Drumm
" I've been purchasing 100% kona freeze dried for 8 or 9 years now, beginning with Longs drugs then on line with whoever had the best price. I'll keep purchasing kona until I can't budget for it. "
Marcia
" enjoyed the cigars much. "
joe